+ What is the status of my order?

Since all the products are printed on demand, please allow 3-5 business days for the order to be ready. If it’s been more than 5 days and you haven’t received an update, please email us at hello@mysticalberries.com and we’ll be happy to help.

+ Can I modify or adjust my order?

No. Since the products are printed on demand, they can not be modified after the order has been placed.

+ How can I make a return?

Please check the return policy for more details.

+ How long will it be before I receive my order?

It usually takes 5-7 business days for the order to be delivered. Due to custom checks, it may sometimes take more time. If you haven’t received your order within 15 business days, please email us at hello@mysticalberries.com.

+ Can I expedite my shipping?

Yes. If you want your order to reach within a certain time frame, please send us an email at hello@mysticalberries.com and we’ll see what best we can do for you to ensure you get your products ASAP.

+ What forms of payment do you accept?

We currently only accept payments through PayPal.

+ Do you accept money orders or personal checks?

At Mystical Berries we do/don’t accept money orders or personal checks.

+ Do you ship to addresses outside US?

Yes, we do. Please see our Shipping & Delivery Policy for more details.

+ Do you ship to PO boxes or Military APO/FPO addresses?

No, we don’t ship to PO Boxes or Military APO/FPO addresses. Please see our Shipping & Delivery Policy for more details.

+ I want to know if you carry a specific style/color/size?

If you cannot find what you are looking for, please feel free to send us a request using our Contact Us page or email at hello@mysticalberries.com and we’ll create one for you free of cost.

+ What size should I order?

Each clothing will have a different fit. Be sure to check the size chart to determine the best fit for you.

+ How do I care for my product?

+ Do you offer discounts?

Yes, we do! Sign up for our newsletter and get 10% off your first order.  We also post discount coupons and hold contests from time to time on – Facebook and Instagram.